Privacy Policy
Last updated: November 2026
This policy explains how Futurebooks Pte. Ltd. (UEN 201016972C) and its group companies (“Futurebooks”, “we”) collect, use and protect personal data, in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
- When you contact us: your name, email address, phone number, company name and anything you include in your message.
- When you become a client: the information needed to provide our services and meet our legal obligations, such as identity documents and details of directors, shareholders and controllers, and information needed for work pass applications.
- When you visit this website: basic technical information such as your browser type and the pages you visit, collected through cookies and similar technologies to keep the site working and to understand how it is used.
How we use it
- To reply to your enquiry and discuss how we can help
- To provide our company secretarial, accounting and pass services
- To meet our legal and regulatory obligations, including customer due diligence under anti-money laundering rules, and filings with ACRA, IRAS, CPF Board and the Ministry of Manpower
- To keep this website secure and working well
We don’t sell personal data, and we won’t send you marketing messages unless you have agreed to receive them.
Who we share it with
- Government agencies, where a filing or the law requires it
- Our group companies, including Futurebooks People Management Pte. Ltd., which provides our pass services
- Service providers that help us run our business, such as our website host, email provider and accounting software, under obligations to protect the data
Some of these providers store data outside Singapore. Where that happens, we take steps to make sure your data receives protection comparable to the PDPA.
Messages sent through our contact form are checked by an automated spam filter provided by our website host.
How long we keep it
We keep personal data only as long as we need it for the purposes above, or as long as the law requires. Corporate and tax records, for example, generally have to be kept for at least five years.
Your rights
You can ask to see the personal data we hold about you, ask us to correct it, or withdraw your consent to our using it. Withdrawing consent may mean we can no longer provide some services, and we may still need to keep some data where the law requires it. We’ll let you know if that applies.
Contact our Data Protection Officer
For any question or request about your personal data, email our Data Protection Officer at dpo@futurebooks.com, or write to us at 3 Coleman Street #03-24, Singapore 179804.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.